With the ongoing impact of COVID-19, MCNB Banks wants to assure you that we are still here to serve our customers.  We stand ready to meet all of your banking needs, as outlined below.

• To open a new account:
  • visit us online at www.MCNBbanks.com or
  • call one of our local branches and our representatives will discuss your options, gather the necessary information, and prepare the paperwork to streamline the process for you.

• To manage accounts 24/7 (check balances, review transactions, transfer funds between accounts):
  • access your accounts 24/7 online with iBank,
  • use the MCNB app on smartphone or tablet, or
  • call Telebanc at 877-730-0584.
  • You may also have your monthly statements emailed to you.

• To discuss your account with a representative:
  • use live chat or send a secure email via our website or
  • call us at 800-532-9553.

• To talk with our certified financial planners and advisors regarding Investments:
  • use live chat or send a secure email via our website or
  • call us at 800-532-9553.

• To request help with your loan payment:
  • contact your lender to explore the available options for our customers negatively affected by the COVID-19 Pandemic.

• To make deposits:
  • utilize Mobile Deposit by taking a photo of your check in app and depositing directly into your account or
  • visit one of our drive thru facilities to deposit cash.

• To access funds:
  • make purchases using your MCNB debit card (now available in Mobile Wallet for your safety and security),
  • pay bills online through Bill Pay,
  • send money to another person in seconds using Zelle^® online or in app, or
  • transfer funds online or in app to another financial institution through External Transfer.

• To make a loan payment:
  • set up automatic payments from your MCNB account using iBank;
  • visit us online to pay your loan payment using a debit or credit card; or 
  • call your local branch to discuss other payment options that may be available.

• To obtain financing:
  • apply for a mortgage online from the Home Loans page of our website or
  • call your local branch to discuss your consumer or commercial loan needs with a lender.

• To ensure the safety of your information:
  • remember that we will never contact you to request your personal account information such as your account number, login ID, password, PIN, etc.;
  • also be cautious of links or email attachments that are sent to you.

For complex transactions that can’t be serviced through these channels, please give us a call to set up an appointment.